The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
- North America : 1 - 2 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns & Exchanges
I gladly accept returns
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
If you have bought a knife from us, it will be made of high carbon steel not stainless steel. We recommend to not wash it, merely wipe it over as soon as you have finished using it and put it away. To prevent rust, keep your knife as clean and dry as possible after use, and apply a light coating of oil periodically. For culinary knives, olive, vegetable, canola or sunflower oil is fine. For other knives, light machine oil like that used for sharpening is suitable, or any of the above listed cooking oils. Some oil can be poured into your sheath or knife block, and then poured out again, creating a water repellent environment to store your knife in.